Welcome to “Grofirst” (legally known as Grofirst Digital store LLP) ("the Platform"). This Privacy Policy outlines how we collect, use, and protect your personal information when you sign up as a buyer on our platform.
1. Information We Collect
1.1. Registration Information: When you sign up as a buyer, we may collect the following information:
- Your full name
- Email address
- Date of Birth
- Mobile Number
1.2. Profile Information: You have the option to provide additional information to complete your buyer profile, such as:
- Profile picture (Optional)
- Shipping address
- Location details
1.3. Transaction Information: We collect information about your transactions on the platform, including the products you purchase and payment details.
1.4. Health Information (if applicable): If you provide medical information or prescriptions, we will collect and store this information securely to facilitate the delivery of medication.
1.5. Communication: We may collect information related to your communication with us, including customer support inquiries and feedback.
1.6. Device and Usage Information: We may collect information about the device you use to access the platform, such as IP address, browser type, and operating system.
2. How We Use Your Information
We may use your personal information for the following purposes:
2.1. Account Management: To manage your buyer account, including processing orders, providing order confirmations, and facilitating returns.
2.2. Communication: To communicate with you regarding your orders, inquiries, and updates about our services.
2.3. Health and Safety: To ensure the safe and accurate delivery of medication, including verifying prescription details.
2.4. Platform Improvement: To analyse and improve the functionality, user experience, and services offered on the Platform.
2.5. Marketing (With Consent): With your consent, we may send you promotional emails, newsletters, or updates about our products and services.
3. Information Sharing
We may share your personal information with the following parties:
3.1. Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services. These providers are bound by confidentiality obligations.
3.2. Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, legal processes, or governmental requests.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is entirely secure, and we cannot guarantee the security of your data.
5. Your Choices
5.1. Access and Correction: You can access and update your personal information through your buyer account settings.
5.2. Health Information: If you have provided medical information or prescriptions, you may request the removal or modification of this information by contacting us.
5.3. Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails you receive.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and services. The revised Privacy Policy will be posted on the Platform, and the "Effective Date" at the top of the policy will be updated accordingly.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at hello@grofirst.app.
By signing up as a buyer on our Platform, you agree to the terms of this Privacy Policy.
